We are American Standard
For over a hundred years we’ve made some of the most awarded, well-engineered heating and air conditioning equipment, and earned a reputation for doing things right.
Customer Care Program - Celebrating 25 Years
The American Standard Customer Care program is designed to help dealers build their own brand equity and grow their business by providing the highest level of customer satisfaction possible. The Customer Care program is a community of top dealers across the country who always put their customers first.
Dealer Benefits
The Customer Care Program is designed to help successful dealerships grow their business by improving customer satisfaction and using it as a marketing tool. The program has several components:
- AI-powered customer communication & Online reputation management
- Lead generation tools
- Field service management / Customer relationship management
- Business accelerator powered by EGIA contractor university
- Consumer financing
- Sales presentation system
- Extended labor warranty
- Consumer promotions
- Service management
- Vehicle/ Fleet discounts
- Employee retention – business administration and company benefits
- Discounts on QuickBooks and hr basic through JB dealer services
- Mobile device & Service discounts
- E-learning access
- And much more!
Same or Next-day Inventory
American Standard strives to offer superior dealer support through our Customer Care Program and 14 warehouse locations across the state, which have same-day or next-day inventory.